How to Reach Us
The fastest way to start your pool project is the contact form below. We read every submission personally and respond within one business day, Monday through Saturday.
Email: [email protected]
Hours: Monday–Saturday, 8:00 AM–6:00 PM Eastern
We are a form-first company: there is no phone number to call because every inquiry deserves a thoughtful, written response with your yard and your goals in front of us. The form gives us what we need to make your consultation count.
What to Include in Your Message
The more detail you give, the better your free consultation will be. Please include:
- Your city — so we know your permit jurisdiction and HOA landscape (Orlando, Winter Park, Kissimmee, and everywhere else we serve)
- Yard size or lot description — approximate backyard dimensions if you know them, or just describe the space (big open yard, narrow side yard, sloped lot)
- Pool type interest — gunite, fiberglass, vinyl liner, or "not sure yet" (we will help you decide)
- Budget range — a rough range is fine; it lets us design to reality instead of guessing
- HOA: yes or no — and the community name if you know it, so we can anticipate the approval process
- Must-haves — spa, Baja shelf, diving area, screen enclosure, saltwater system, anything your family will not compromise on
- Timeline — when you hope to be swimming
Photos of your backyard help enormously. If you can attach a couple of wide shots showing the whole yard, mention it in the form and we will tell you where to send them.
What Happens Next
Step 1 — We respond. Within one business day, you get a personal reply (not an auto-responder) with a few follow-up questions if needed and proposed times for your consultation.
Step 2 — Yard visit. We come out, walk the property, measure the lot, check setbacks and access, and talk through how your family will use the pool. This usually takes 45 to 60 minutes.
Step 3 — 3D design and written quote. You receive a 3D rendering of your pool in your actual yard plus a written, itemized quote. No pressure, no obligation, no fine print games.
Step 4 — You decide. Take your time. Compare us against other builders — we encourage it. If you move forward, we handle permits, HOA submissions, and scheduling from there.
Prefer Email?
Write to us directly at [email protected] with the same details listed above. We monitor the inbox during business hours, Monday through Saturday, 8 AM to 6 PM Eastern.